Orchid Event Solutions - News Room

Orchid Event Solutions is Seeking a Call Center Agent

Posted on Mon, Sep 29, 2014 @ 05:50 PM

Position Title: Call Center Agent, Bilingual Spanish/English Preferred
FLSA: Part-Time, Non Exempt
Position Available:  ASAP
Shift:  20-25 hours per week, Monday - Friday, afternoons preferred
Pay:  $10 per hour

Orchid Event Solutions (OES) is seeking candidates to work a flexible part-time schedule in our in-bound call center, based in our Salt Lake City Office.  OES is a full service provider of online event registration services, on-site registration support and convention housing management for a variety of events and conventions. 

Primary Responsibilities:
Agent is responsible for answering inbound telephone calls from guests, to assist them with making and modifying hotel reservations and conference registrations and providing excellent customer service.  Agent will also process written requests for hotel reservations and conference registrations. 

Qualifications:
  • Must be able to work effectively with the public and possess excellent oral communication skills
  • Inbound call center and/or hotel experience highly preferred
  • Strong working knowledge of basic computer applications, including Microsoft Excel and the ability to learn new programs
  • Bilingual candidates preferred with ability to fluently speak, read and write both Spanish and English
  • Great organization skills and ability to adapt in a fast-paced work environment
Application: 

Submit resume to:

Orchid Event Solutions / Human Resources at jobs@orchideventsolutions.com 

Application Deadline: 
Position opened until filled.
Final candidates will be subject to a background and reference check.  E/O/E.

Tags: Online Event Registration, Orchid Event Solutions, On-site Event Registration, Online Registration, Convention Housing Services